Your North York Invisalign® ProviderPatient Information
We have rebranded to Sheppard West Dental.
Our location and trusted staff are the same, but the sign at the practice is different.
Your First Visit
Please arrive about 10 minutes early so that you have enough time to fill out a New Patient Form, or complete the form online.
*IMPORTANT: Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office.
Initial Examination
Your dentist will begin by reviewing your medical and dental history and completing a dental exam. Your exam will include a thorough examination of your gums, teeth, bite and jaw, an oral cancer screening and any required x-rays.
Treatment Plan
Based on your history and examination, your dentist will develop a long-term dental treatment plan for you. Your dentist will also take the time to answer any questions you have about your dental health and treatment options.
Office FAQS
If you're new to Sheppard West Dental, you are bound to have questions. Read through the answers to our FAQs below to learn more about what to expect when you visit our North York dental clinic.
- What features does your clinic offer?
Our clinic offers a number of features, including:
- Convenient Location & Hours
- Free On-site Parking
- Quick Check-up Appointments
- Multiple Appointment Bookings for Families
- Short Wait Times
- How can I book an appointment?
To book an appointment at Sheppard West Dental, please contact our office during our regular business hours.
- How do I cancel or reschedule an appointment?
To cancel or reschedule an appointment, please call us. Please let us know about any change of plans as soon as you can, so we can offer the space in our schedule to another patient.
- Do you offer appointment reminders?
In the days before your appointment, you will receive automated phone, text or email appointment reminders from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.
- Which methods of payment do you accept?
We accept payment by cash, debit or most major credit cards. The full treatment cost must be paid at the time of your appointment.
- Do you provide services in languages other than English?
Yes, our office is able to provide dental services in several languages including English, Spanish, Tagalog, Hindi, Gujarati, Hebrew, Russian, Arabic, Farisi (Persian) and Armenian.
If you have a language preference, please advise us when booking your appointment.
- Does your clinic have on-site parking?
Yes, we have free on-site parking available for all our patients. We are also accessible by public transit.
Support for Anxious Patients
Anxiety or fear around dental appointments is very common and it can prevent people from getting the dental care they need. If this sounds like you, don't fret. The team at Sheppard West Dental has a variety of practices in place, including dental sedation options, to help ensure that your dental appointments are as relaxed and comfortable as possible.